Privacy Policy

Effective Date: Jan 1, 2026

Auto FX Inc. d/b/a Auto FX Tacoma (“Auto FX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through autofxtacoma.com.

This Privacy Policy explains how we collect, use, and protect your information, including information submitted through our website, by phone, and through text messaging communications.

Information We Collect

We may collect personal information from you in a variety of ways, including when you:

  • Fill out a contact form on our website

  • Request an estimate or appointment

  • Call us by phone

  • Send us an email

  • Communicate with us by text message

  • Upload photos, attachments, or vehicle-related information through our website

The information we may collect includes:

  • Name

  • Phone number

  • Email address

  • Vehicle year, make, and model

  • Service request details or message content

  • Photos, attachments, or other files you submit

  • Any other information you choose to provide

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information through cookies or similar technologies.

How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Provide estimates

  • Schedule appointments or services

  • Send service updates and customer care communications

  • Communicate with you بشأن your request by phone, email, or text message

  • Review uploaded photos or vehicle details related to your service request

  • Improve our website and customer experience

  • Maintain website security and prevent misuse

  • Comply with legal obligations

Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from us, we may use text messaging to communicate about appointments, estimates, service updates, and customer care.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to be removed from receiving future communications, you can opt out by texting STOP.

How We Share Information

We do not sell your personal information.

We may share your information only as necessary to operate our business and website, including with service providers that help us with website hosting, communications, form processing, spam prevention, or other business operations. These providers may only use the information as needed to perform services on our behalf or as required by law.

Cookies and Website Usage Data

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some parts of the website may not function properly.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect the information you submit to us. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary for business purposes, including responding to your inquiry, providing services, maintaining records, and complying with legal obligations.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Auto FX Inc. / Auto FX Tacoma
6701 South Adams St
Tacoma, WA 98409
Phone: (253) 471-7736
Email: [email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.