Privacy Policy

Effective Date: Jan 1, 2026

Auto FX Inc. d/b/a Auto FX Tacoma (“Auto FX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through autofxtacoma.com.

This Privacy Policy explains how we collect, use, and protect your information, including information submitted through our website, by phone, and through text messaging communications.

Information We Collect

We may collect personal information from you in a variety of ways, including when you:

  • Fill out a contact form on our website

  • Request an estimate or appointment

  • Call us by phone

  • Send us an email

  • Communicate with us by text message

  • Upload photos, attachments, or vehicle-related information through our website

The information we may collect includes:

  • Name

  • Phone number

  • Email address

  • Vehicle year, make, and model

  • Service request details or message content

  • Photos, attachments, or other files you submit

  • Any other information you choose to provide

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information through cookies or similar technologies.

How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Provide estimates

  • Schedule appointments or services

  • Send service updates and customer care communications

  • Communicate with you بشأن your request by phone, email, or text message

  • Review uploaded photos or vehicle details related to your service request

  • Improve our website and customer experience

  • Maintain website security and prevent misuse

  • Comply with legal obligations

SMS Terms and Conditions

By providing your mobile phone number and opting in to receive text messages from Auto FX Inc. d/b/a Auto FX Tacoma (“Auto FX Tacoma,” “we,” “us,” or “our”), you agree to receive SMS communications from us related to our services.

Types of Messages You May Receive:
After opting in, you may receive text messages including, but not limited to, appointment reminders, appointment confirmations, estimate follow-ups, service updates, customer care messages, and other communications related to your request or service with Auto FX Tacoma.

Message Frequency:
Message frequency may vary depending on your interaction with us and the status of your appointment, estimate, or service.

Opt-Out:
You can cancel the SMS service at any time by replying STOP to any text message. After you send STOP, we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to opt in again, you may do so by contacting us or signing up again through the original method you used.

Help:
If you are experiencing issues with the messaging program, you can reply HELP for more assistance, or contact us directly at (253) 471-7736 or [email protected].

Message and Data Rates:
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.

Privacy:
We respect your privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell your personal information.

We may share your information only as necessary to operate our business and website, including with service providers that help us with website hosting, communications, form processing, spam prevention, or other business operations. These providers may only use the information as needed to perform services on our behalf or as required by law.

Cookies and Website Usage Data

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some parts of the website may not function properly.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect the information you submit to us. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary for business purposes, including responding to your inquiry, providing services, maintaining records, and complying with legal obligations.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Auto FX Inc. / Auto FX Tacoma
6701 South Adams St
Tacoma, WA 98409
Phone: (253) 471-7736
Email: [email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.